A Background on Millennials (Gen Y)
Millennials are a hot topic right now. The word alone can stir up conversation among a group. Especially a group favoring the negative connotations often associated with the generation. These reasons are exactly why we know it is important to talk about them.
Considering our office here at Hyperchat Social is full of millennials, we have a pretty good grasp of the generation’s interests, motivators, and goals. Of course, not all millennials share the same interests and things that motivate them, but we will speak in general terms.
Definition of Millennial
Coining the Term Millennial
The Millennial’s Influence on Society Today
Currently, there are approximately 80 million Millennials in the U.S., making them the largest generation today and nearly one-fourth of the total U.S. Population (HubSpot). If that isn’t enough to convince you of the importance in marketing to millennials, consider this: their annual buying power is $200 billion, making them the most lucrative market. Now we’ve got your attention, right?
As a business owner, it’s imperative that you tap in to the opportunity available to you in the millennial market. Do you know what interests them, what motivates them, what they look for when supporting a business/brand? If you don’t, keep reading.
What Makes a Millennial Tick
Millennials are so affluent in social media because social platforms are where they find the kind of content they can trust. The blogs they read, the videos they watch, the posts they share – they engage with this content because it resonates with them. They feel the content’s authenticity. Pinning, tweeting, sharing, liking – these actions don’t describe buying actions per se, but they posses a strong indirect relationship to the buying process you want your clients participating in. Once a millennial feels they can relate with, engage with, and share about your company, only then will they take the next step into the buying process.
So what must you do to catch their attention? Provide content that they will engage with. This means talking about topics they relate to, sharing graphics that catch their eye, and posting on the platforms that they are on. All the while using the Millennial language.
How To Speak the Millennial Language: Outbound vs. Inbound Marketing
Millennials as a whole are anything but traditional, so why would traditional marketing tactics work for them? They don’t. The outdated techniques of outbound marketing such as magazine ads and radio spots do not impress Millennials. That cool pop-up ad you just installed on your new website? Yeah, that’s outbound marketing. Millennials think pop-ups are disruptive and annoying. Millennials like to make their own choices, not only in their personal life, but on the internet as well. So forcing an ad in their face is only going to turn them away. Millennials want to feel connected and involved in the decisions they make – that includes the purchase of your product or service.
How to Connect Millennials with Your Business
The modern marketing tactic is called inbound marketing. This includes eBooks, blogs, whitepapers, and how-to tutorials. Think about it like this:
Suppose Samantha is super in to make up and loves staying up to date with the newest trends and brands. She finds a company’s YouTube channel where they host numerous how-to tutorials. She spends countless hours on this channel each week, mastering her look. The flip side of this scenario could be that Samantha gets a makeup catalog in the mail. It displays all the new make up the company has to offer. The catalog may be beautiful and show off the company’s products well. It may even include some helpful tips here and there.
But ultimately, which of the two is Samantha going to share with a friend? Definitely the YouTube video. That’s because Samantha trusts the how-to video. If Samantha wants to know how these products work and if she can trust them, she is going to turn to the internet in search of product tutorials or customer reviews. The first marketing tactic eliminates the time taken looking through a catalog that Samantha is ultimately going to deem worthless.
If you want your business to connect with Millennials (and yes, you do want this) your business needs to participate in the marketing tactics that millennials are involved in. We are not saying that your business needs to make a YouTube channel tonight, but we definitely recommend your company make room in the budget for inbound marketing. A blog is usually the best way to start.
Blogs Suited for the Millennial Audience
A blog that is suited for the Millennial audience is one that will cater to them. You want your blog content to be relatable, emotional, and specific. Millennials are emotional, so tapping in to their emotions will make an impact on them. Of course your content needs to be relatable so that a Millennial will want to read the topic in the first place. Your blog also needs to target a specific audience. Targeting Millennials as a whole is a very vague approach. Your blog as a whole can be geared towards millennials, but each individual post needs to relate to as specific a group as possible.
Apart from the written content of your blog, your blog also needs to cater to millennials aesthetically. Including photos in your blog of things that millennials relate with, like pictures of individuals in their age group, will draw their attention. If a millennial sees a picture of people that look like them, paired with a title they relate with, they’re going to click. Titles that millennials relate with are ones that imply how your post can help them better understand a certain topic.
You always want to make sure your blog is social media friendly, too. Since Millennials are deeply involved in social media, it’s important to give them the option to share your blog. If they enjoy reading your blog, you want to make it easy for them to post it and share it with friends. You can give them this option by having sharable links on your blog, leading to each social media platform.
I took a poll in the office here at Hyperchat Social, since we are all millennials, to see what blog topics we often read about. Here are my findings:
- Health & Wellness
- Reality TV/Media
Considering the millennial generation has the largest buying power, it is imperative your business know how to market to them. Inbound marketing tactics, like blogs, videos, and eBooks are some of the best ways to reach the millennial audience. Creating a blog for your business is a great first step, and also fairly easy to do, so we recommend starting with that type of inbound marketing. Don’t forget to include social tags, sharable links, and relatable content! You will have millennial consumers in no time.
If you want to step up your social media game, try Hyperchat Social. Schedule a demo with us today!